KM
Karen M

1 reviews | Active since Jun 2012

30 Apr 2015, 08:40

Cell C Enough is Enough im Done !!!

I cancelled both my contracts with Cell C and opted to stay on prepaid because I was not happy with the service. I got an sms from them in the morning telling me they have migrated me to Supercharge, which is fine BUT they took all the airtime I bought this month over night and left me with nothing. The Customer care people tell me it will be refunded after 2 working days .... Until then WHAT? I buy more? Seriously Cell C after all these years and continues disappointment I am finally bowing out. I am done with you. Keep it all for all I care.

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Replies (1)
Cell C
Cell C's reply30 Apr 2015, 09:03
Official
Hello Kar3nK,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.

Regards
Cell C | DA

Best regards,