Cell C enabling *********

On Friday night my phone was unfortunately pick pocketed from me. Once I had realized what had happened I contacted cell c customer care line and they assisted in blocking the sim card. While on the line I asked if it was possible to get the imei number so I would be able to blacklist it and prevent the ******** who stole my phone from getting any reward for his action. The customer care representative said that while cell c would not release the imei number to me, I would be able to fill in a form in store and they would be able to make sure the phone was blacklisted. <br> <br> On Saturday I went through to Cell C Fourways Mall branch, and requested a sim swop and the blacklisting form. The rep asked me for the IMEI number, i explained that I did not have it, and he explained that as I was not a contract customer, they would be unable to give me the IMEI number or blacklist the phone.<br> <br> To me this sounds unbelievably negligent on behalf of Cell C as they are actively rewarding ********* by not allowing prepaid customers to block their ****** phones without the IMEI number. I know cell c has the IMEI number and their attitude well you aren't paying us enough to give it to you is disgusting!