JB
Jacorine B
1 reviews | Active since Jan 2021
07 Jan 2021, 14:16
Cell C employee - excellent!
Cell C Store V&A Waterfront:
I happen to drop in at Cell C V&A Waterfront out of pure frustration - not expecting any resolve to my problem.
I did a mobile upgrade through the call centre and waited over a month for any response. I was on the verge of cancelling my Cell C contract.
Melanie at the Cell C store in the V&A went above and beyond even trying and following up with the call centre.
The only reason I stayed on as a Cell C customer was due to Melanie’s excellent service!
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Replies (1)0
Replies (1)Cell C's replyOfficial
07 Jan 2021, 14:38Excellent service indeed! We are proud of the way Melanie assisted you.
We will certainly forward your compliment to her manager for further recognition.
Have a great day.
PN
We will certainly forward your compliment to her manager for further recognition.
Have a great day.
PN
Best regards,
Cell C's reply07 Jan 2021, 14:38
Official
Excellent service indeed! We are proud of the way Melanie assisted you.
We will certainly forward your compliment to her manager for further recognition.
Have a great day.
PN
We will certainly forward your compliment to her manager for further recognition.
Have a great day.
PN
Best regards,
