TM
Thabo M
1 reviews | Active since Dec 2019
09 Jan 2024, 14:27
Cell C ****
After loading R260 airtime,Cell C loaded R30 of Emergency airtime and that doesn't make sense as I had R260 of airtime to buy 100G.Consultant Smangele said there's nothing they can do.so meaning I was given advance airtime by force and will have to pay it with interest, ref ***.Vodacom/MTN please on how I can port to your network
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
09 Jan 2024, 15:02Dear Thabo Mokoena
Thank you for reaching out .
We have received your query regarding emergency recharge . Please be advised that it means you have activated emergency Auto Top. Please dial *147# emergency recharge , if it's active you will get an option to deactivate/cancel it from your number .
Regards
Cell C | NH
Thank you for reaching out .
We have received your query regarding emergency recharge . Please be advised that it means you have activated emergency Auto Top. Please dial *147# emergency recharge , if it's active you will get an option to deactivate/cancel it from your number .
Regards
Cell C | NH
Best regards,
Cell C's reply09 Jan 2024, 15:02
Official
Dear Thabo Mokoena
Thank you for reaching out .
We have received your query regarding emergency recharge . Please be advised that it means you have activated emergency Auto Top. Please dial *147# emergency recharge , if it's active you will get an option to deactivate/cancel it from your number .
Regards
Cell C | NH
Thank you for reaching out .
We have received your query regarding emergency recharge . Please be advised that it means you have activated emergency Auto Top. Please dial *147# emergency recharge , if it's active you will get an option to deactivate/cancel it from your number .
Regards
Cell C | NH
Best regards,
TM
Thabo M's updateReviewer Update
09 Feb 2024, 14:41Since January 9th the matter is still not resolved.this is pathetic
TM
Thabo M's update09 Feb 2024, 14:41
Reviewer Update
Since January 9th the matter is still not resolved.this is pathetic
Cell C's replyOfficial
09 Feb 2024, 15:21Please note that we have escalated the matter to our Team for further assistance.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply09 Feb 2024, 15:21
Official
Please note that we have escalated the matter to our Team for further assistance.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's replyOfficial
09 Feb 2024, 15:25 Dear Thabo Mokoena
Thank you for reaching out.
Did you manage to dial the USSD code provided in our response to your review?
Cell C | DA
Thank you for reaching out.
Did you manage to dial the USSD code provided in our response to your review?
Cell C | DA
Best regards,
Cell C's reply09 Feb 2024, 15:25
Official
Dear Thabo Mokoena
Thank you for reaching out.
Did you manage to dial the USSD code provided in our response to your review?
Cell C | DA
Thank you for reaching out.
Did you manage to dial the USSD code provided in our response to your review?
Cell C | DA
Best regards,