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1 reviews | Active since Jul 2016

07 Jul 2016, 13:21

Cell C - Edgars (Maponya Mall)

<p>I recently walked into Edgars (Maponya Mall) to purchase a data deal (20GB - R299).When i got there,i asked the consultant to check wether i qualify for any sort of contract.This lady went ahead and app**** on my behalf,for the wrong deal nogal.I am now stuck with a deal that gives me 10GB at R278pm x 24months.Its been 2 weeks now and im sitting with a router i cannot use because she said she has to convert the deal to the one i initially wanted.You have no idea the inconvinience this has served.I should have just gone to any other service provider,but i chose not to.At this point,i feel like Cell C thinks they are doing us a favour as clients.I have been communicating with the particular consultant who made this error,and she has been promising to fix this for the last 2 weeks now.I am not sure wether to blame this consultant for her incompetence to sort out my issue,or should i blame Cell C for hiring *********** staff.The next thing,you will want to debit my account at the end of the month ,does it make sense?</p> <p> </p> <p>Please fix my deal or i will keep reversing the debit order.I regret ever walking into that store and i will never advise anybody i know to ever use Cell C as a service provider</p> <p> </p> <p>FIX MY DEAL!!! FIX MY DEAL!!! FIX MY DEAL!!!</p>

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Replies (1)
Cell C
Cell C's reply07 Jul 2016, 13:59
Official

Please be advised that you need to sort this matter with Edgars store.

Regards

Cell C | PN

Best regards,