Cell C Edgars Departments a DISASTER

I am absolutely extremely appalled at the level of service and incompetence I received from CellC today, they have a promotion advertised on tv, print and radio in partnership with Edgars for a Huawei P8 contract. I went to 1. Carnival Mall - consultant on leave, no one else to help. So it means those sales are on leave as well. 2. The Glen - out of stock, they called SouthGate Edgars and sent me there. 3. Southgate - consultant locked out of login, no password, they require a bin and ID copy to help her. She didn't have them at work. I was there for an hour waiting on her to come right. 4. Alberton Mall - same password story, this one told me, his was reset and he is waiting for an sms from cellc support, this morning I called and I'm sent to Edgars Rissik Street and I'm probably going to experience the same issues. So CellC why go all out on a campaign when you are understaffed, your consultants have attitude and are undertrained, there is no adequate IT support for them on the job, and you send 1 consultant per store? How many sales did you lose? Not to mention the inconvinience of going to 4 branches, yet I do not have the product you so gleefully advertise.