Cell C *****ed me over!
<p>I've been a loyal client since 2013, spent thousands of rands since then but I've never been really happy with their service. I took an iPhone 6s Plus contract in January this year and I was convinced that the hefty instalments were inclusive of device insurance. To my utter dismay and disbelief, the device was not insured when I went to claim last month. Now I don't have a device - rendered inefficient and disorganized. </p> <p> </p>
We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.
Regards
Cell C | DA
Best regards,
You tasked a customer service consultant to communicate with me and try to solve this amicably but he said he can't assist but just offer an apology. He conceded that the company is at fault for not have approached and advised me to insure the device if none was in place. I won't rest until this is resolved favourably!
You tasked a customer service consultant to communicate with me and try to solve this amicably but he said he can't assist but just offer an apology. He conceded that the company is at fault for not have approached and advised me to insure the device if none was in place. I won't rest until this is resolved favourably!
Moses has been in contact with you and provided feedback.
Regards
Cell C | DA
Best regards,
Moses has been in contact with you and provided feedback.
Regards
Cell C | DA
Best regards,