LB
Laura B

1 reviews | Active since Jul 2022

09 Mar 2023, 13:50

Cell C

My contract with Cell C is R249 per month but the monthly statement is never R249 per month.

Cell C promised Credits a year ago and never sent a full statement from effective date of account to show the amendments after numerous queries and many hours of phone calls.

Why is it always an issue to get this company to do things right? Sales does one thing and accounts another. There is just no communication.

I am so tired of this Cell C incompetency.

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Replies (1)
Cell C
Cell C's reply09 Mar 2023, 14:10
Official
Dear Laura,

Thank you for contacting us regarding your bill dispute.

We have escalated the matter to our Team and one of our friendly consultants will contact you to assist with the matter. 

Regards,
^TN

Best regards,