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Bilqees M
1 reviews | Active since Jul 2018
03 Dec 2018, 19:30
Cell c dupes and cons the elderly be wary
Cell c atrium till now cant accept they are in the wrong . They cleverly duped my elderly dad to upgrade when he didnt want to by lying about the month in which his contract expires. Upon calling a useless customer service call centre he was duped into upgrading to 'save' on paying for 25 months. Call c you are pathetic.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
04 Dec 2018, 07:45Good morning Bilqees
Cell C does not dupe and con older adults, if the upgrade was done over the phone, we will get someone to listen to the call recording and assist accordingly.
Feedback will be provided.
Regards
Cell C | PN
Cell C does not dupe and con older adults, if the upgrade was done over the phone, we will get someone to listen to the call recording and assist accordingly.
Feedback will be provided.
Regards
Cell C | PN
Cell C's reply04 Dec 2018, 07:45
Official
Good morning Bilqees
Cell C does not dupe and con older adults, if the upgrade was done over the phone, we will get someone to listen to the call recording and assist accordingly.
Feedback will be provided.
Regards
Cell C | PN
Cell C does not dupe and con older adults, if the upgrade was done over the phone, we will get someone to listen to the call recording and assist accordingly.
Feedback will be provided.
Regards
Cell C | PN
BM
Bilqees M's updateReviewer Update
05 Dec 2018, 20:33Well really? But Cell C did ..... gasp . With holding details then taking away the benefits for the month, tricking a client to do an upgrade then being billed twice, lying about the cancellation month ... yip thats called conning . Call a spade a spade.
BM
Bilqees M's update05 Dec 2018, 20:33
Reviewer Update
Well really? But Cell C did ..... gasp . With holding details then taking away the benefits for the month, tricking a client to do an upgrade then being billed twice, lying about the cancellation month ... yip thats called conning . Call a spade a spade.
Cell C's replyOfficial
06 Dec 2018, 10:37No one was ******* here, Palesa has been in contact with you, provided feedback and advised on a way forward.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply06 Dec 2018, 10:37
Official
No one was ******* here, Palesa has been in contact with you, provided feedback and advised on a way forward.
Regards
Cell C | PN
Regards
Cell C | PN
BM
Bilqees M's updateReviewer Update
06 Dec 2018, 14:46Yes we were . 2 consultants agreed . Palesa cancelled the contract but still hasnt sent the invoices as promised... so much for customer service hey. I still have to chase cell c in jan to make sure my dad isnt billed for 2 contracts.
BM
Bilqees M's update06 Dec 2018, 14:46
Reviewer Update
Yes we were . 2 consultants agreed . Palesa cancelled the contract but still hasnt sent the invoices as promised... so much for customer service hey. I still have to chase cell c in jan to make sure my dad isnt billed for 2 contracts.
BM
Bilqees M's updateReviewer Update
06 Dec 2018, 14:47Benefits removed but customer being billed ... whats a bigger *******? Benefits still not re loaded but guess what cell c expects the dec invoiced be paid.
BM
Bilqees M's update06 Dec 2018, 14:47
Reviewer Update
Benefits removed but customer being billed ... whats a bigger *******? Benefits still not re loaded but guess what cell c expects the dec invoiced be paid.
BM
Bilqees M's updateReviewer Update
05 Feb 2019, 18:10Palesa cant do her job properly please bomb her asap . Still being billed and airtime is being ****** line is suspended . Enough with cell c and their lies just to keep customers . Yourl insist on *****ing from a pensioner thinking they not going to notice .
BM
Bilqees M's update05 Feb 2019, 18:10
Reviewer Update
Palesa cant do her job properly please bomb her asap . Still being billed and airtime is being ****** line is suspended . Enough with cell c and their lies just to keep customers . Yourl insist on *****ing from a pensioner thinking they not going to notice .