Cell C drops the ball. Again. AGAIN

I can't believe how stupid i was to sign with Cell C. The regret just keeps getting worse and worse. Trust me, this company will not last long anymore. Their indifference and passing-the-buckery comes close to an art form.<br> <br> The sim swap finally happened on Sunday (4 days). This means i was without a phone for 7 days after being held up at gun point and having my phone ******. They have called me once when i had to work. Nothing since. <br> <br> Now since the sim swap went through, i could turn on the phone. It's defective - it keeps randomly restarting. <br> <br> Does cell C offer to send a replacement when they pick it up? (which I have to pay for) NO. They want to take it to repair center to \determine what is wrong with it". How long will this take? \""we can't say sir\"". <br> <br> So while still having to deal with police and insurance claims"