bB
brinkroelien B

1 reviews | Active since Jun 2016

17 Jun 2016, 09:25

Cell C driver, fails to indicate and stop, turns into my vehicle

<p>A cell C driver drove into me and my son last week Friday.</p> <p>The driver failed to indicate or stop.</p> <p>I had my 4 year son in the car on the way to school in the morning as well as my new puppy that had to go for her second injection.</p> <p>My son was supposed to be bakerman, which he was very excited for.</p> <p>His baked goodies flew all over the car.</p> <p>He bumped his head very hard, and was traumatised after the event.</p> <p>The driver was immediately very appologetic, but Cell C not.</p> <p>Head office phoned me the evening claiming they heard of the light 'buper bender'.</p> <p>This infuriated me greatly, as my entire life was in that car, and it was not ligt at all.</p> <p>The passenger door on the drivers side of the car could not even open.</p> <p>I have sent various emails, phoned many people and my car is stil standing at my insurance company with no one from their insurance phoning me.</p> <p>I am a single mother, and that vehicle is my only mode of transportation.</p> <p>It has a massive impact on me, my son and my work.</p> <p>I have no propper case number.</p> <p>I am fearing for the time it will take to repair my vehicle at this rate.</p> <p>It has been a week already and absolutely no progress has been made regarding my best efforts.</p> <p>This is costing me a lot of time and money.</p>

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Replies (1)
Cell C
Cell C's reply17 Jun 2016, 10:21
Official

Thank you for notifying us of the above.

We have referred this matter to the relevant department for assistance.

We apologise for the unsatisfactory service and inconvenience caused.

Regards

Cell C | PN