SS
SAMPIE S

1 reviews | Active since Feb 2015

25 Feb 2015, 16:22

CELL C DREACH CONTRACT NOW PUTTING ME ON BLACK LIS

I HAVE A CONTRACT WITH CELL C. MY PHONE BROKE DOWN . GIVE IT IN AT ERMELO CELL C ON 8 DES. 14. ASK FOR A LOAN PHONE CELL C DID NOT HAVE ONE. CELL C SHOULD REPAIR MY PHONE IN 14 DAYS. ON THE CONTRACT I SPECIFY THAT THE LONGEST PERIOD FOR REPAIR IS STRICTLY 21 DAYS.<br> I PHONE CELLC CUSTOMER SERVICE A COUPLE OF TIMES TO REQUIRE ABOUT MY PHONE. ON 29 DES THE REPAIR CENTRE TOLD ME THEY ARE NOT GOING TO FIX MY PHONE. I STOP ALL PAYMENTS BECAUSE CELL C DID NOT KEEP THEIR END OF THE CONTRACT AND MY PHONE IS STILL UNDER GAURENTEE. ON 20 JAN I RECEIVED AN SMS THAT MY PHONE IS READY FOR COLLECTION. ON 30 DEC I BUY ANOTHER PHONE AS I WAS LOSING A LOT OF BUSINESS. I CLAIM R5000.00 FROM CELL C FOR THE COST OF THE PHONE. AFTER A COUPLE INQUIRERS CELL C IS IGNORING ME. BARRING ME AND BLACKLISTING WITHOUT ANSWERING ANY OF MY COMPLAINTS. CELL C IS NOT KEEPING TO THE CONTRACT AND NOW TRYING TO BULLY ME. THANK YOU<br> <br>

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Replies (1)
Cell C
Cell C's reply25 Feb 2015, 16:35
Official
Hello 105000SUSSA,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN