cD
clive D

1 reviews | Active since Apr 2019

04 Apr 2019, 07:31

Cell C dragging the feet

I will be sharing my experiences daily so readers can relate. This is day 3 after my initial complaint... Siyabonga did contact me on day 1 and told me he has sent all the paperwork to accounts but he can't tell me when they will authorise, he will call me as soon as he hears any news. Day 2 I heard nothing so I called and Siyabonga told he he has heard nothing as yet. Today is day 3 and I am praying I get an answer... Please bare in mind that from the day Cell C retract their order so that afrihost can assist me I will have to wait 2 weeks for metro fibre to come out to install my Fibre. As I stated in my initial post I work on the internet and rely on communicating with clients fory work. Is their anyone who can please follow up urgently?? I will be posting here every day till this issue get resolved.

0
Replies (3)
Cell C
Cell C's reply04 Apr 2019, 08:57
Official
We have requested Palesa to follow up on this and provide feedback.  Do expect a call.

Regards
DA

cD
clive D's update04 Apr 2019, 10:18
Reviewer Update
Sorry I was in a meeting and could not take the call. Please can Palesa call me again?
Cell C
Cell C's reply08 Apr 2019, 08:50
Official
Siyabonga confirmed that he has contacted you and is attending to your query.

Regards
DA