Cell C double deduction consecutive months
Double debit deductions for 2 months in a row. First month's cost of bank charges not been paid and no apology in kind. I want my money back that they have taken over the amount that reflects on my statement. First month can be considered a mistake but twice...and whose reaping the benefit of the interest whilst it is in their bank account Do not take out a cellphone contract with Cell C as they might just take your last money.
Helpful (0)
Replies (10)0
Replies (10)
Cell C's replyOfficial
31 Aug 2021, 07:34Hi Brandon
Thank you for contacting us.
Please private message us your Cell C/ID number.
^NT
Thank you for contacting us.
Please private message us your Cell C/ID number.
^NT
Best regards,
Cell C's reply31 Aug 2021, 07:34
Official
Hi Brandon
Thank you for contacting us.
Please private message us your Cell C/ID number.
^NT
Thank you for contacting us.
Please private message us your Cell C/ID number.
^NT
Best regards,
's updateReviewer Update
31 Aug 2021, 08:43***
's update31 Aug 2021, 08:43
Reviewer Update
***
Cell C's replyOfficial
31 Aug 2021, 09:24Thank you. The account is in arrears.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 09:24
Official
Thank you. The account is in arrears.
^NT
^NT
Best regards,
's updateReviewer Update
31 Aug 2021, 10:17Not in arrears as normal it was your double deduction from last month and now you pulled off the same amount twice again...go do your work properly
's update31 Aug 2021, 10:17
Reviewer Update
Not in arrears as normal it was your double deduction from last month and now you pulled off the same amount twice again...go do your work properly
's updateReviewer Update
31 Aug 2021, 10:34Simple math:
05/07 - invoice balance = R648. 34
31/07 - Debit order = R648. 34
Balance owed =0.00
02/08 - debit order = R648. 34
Balance owed = (+) R648. 34
02/08 - pmnt Reversed = (-) R648. 34
Balance = 0.00
03/08 - payment received = R648. 34
Balance = (-) R648. 34
04/08 - Invoice = R619. 21
Balance due = R1267. 55
31/08 - Debit order = R1915. 89
Balance owed = R648. 34
Cell C over deducted again and can't blame it on arrears.
05/07 - invoice balance = R648. 34
31/07 - Debit order = R648. 34
Balance owed =0.00
02/08 - debit order = R648. 34
Balance owed = (+) R648. 34
02/08 - pmnt Reversed = (-) R648. 34
Balance = 0.00
03/08 - payment received = R648. 34
Balance = (-) R648. 34
04/08 - Invoice = R619. 21
Balance due = R1267. 55
31/08 - Debit order = R1915. 89
Balance owed = R648. 34
Cell C over deducted again and can't blame it on arrears.
's update31 Aug 2021, 10:34
Reviewer Update
Simple math:
05/07 - invoice balance = R648. 34
31/07 - Debit order = R648. 34
Balance owed =0.00
02/08 - debit order = R648. 34
Balance owed = (+) R648. 34
02/08 - pmnt Reversed = (-) R648. 34
Balance = 0.00
03/08 - payment received = R648. 34
Balance = (-) R648. 34
04/08 - Invoice = R619. 21
Balance due = R1267. 55
31/08 - Debit order = R1915. 89
Balance owed = R648. 34
Cell C over deducted again and can't blame it on arrears.
05/07 - invoice balance = R648. 34
31/07 - Debit order = R648. 34
Balance owed =0.00
02/08 - debit order = R648. 34
Balance owed = (+) R648. 34
02/08 - pmnt Reversed = (-) R648. 34
Balance = 0.00
03/08 - payment received = R648. 34
Balance = (-) R648. 34
04/08 - Invoice = R619. 21
Balance due = R1267. 55
31/08 - Debit order = R1915. 89
Balance owed = R648. 34
Cell C over deducted again and can't blame it on arrears.
Cell C's replyOfficial
31 Aug 2021, 15:23We will be in touch to assist further.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 15:23
Official
We will be in touch to assist further.
^NT
^NT
Best regards,
's updateReviewer Update
31 Aug 2021, 15:40When will you be in touch...i hope not after 7 days...you people are quick to take but slow to return. Fix this and return my over-deducted money...thats all I'm asking right now
's update31 Aug 2021, 15:40
Reviewer Update
When will you be in touch...i hope not after 7 days...you people are quick to take but slow to return. Fix this and return my over-deducted money...thats all I'm asking right now
Cell C's replyOfficial
31 Aug 2021, 16:06Our turnaround time is 24-48 hours.
^NT
^NT
Best regards,
Cell C's reply31 Aug 2021, 16:06
Official
Our turnaround time is 24-48 hours.
^NT
^NT
Best regards,
's updateReviewer Update
31 Aug 2021, 17:58And that says alot...and it doesn't help calling you...how many people are you doing this to regularly
's update31 Aug 2021, 17:58
Reviewer Update
And that says alot...and it doesn't help calling you...how many people are you doing this to regularly
's updateReviewer Update
31 Aug 2021, 18:13Cellc now giving me the run around as if it was their money in the first place...
Don't have any dealings with CellC
Don't have any dealings with CellC
's update31 Aug 2021, 18:13
Reviewer Update
Cellc now giving me the run around as if it was their money in the first place...
Don't have any dealings with CellC
Don't have any dealings with CellC