Cell C don't want to get paid and ridiculous verification system.

I have phoned Cell C last month to change my debit order bank account. It was not done.

I have phoned two days ago, and after first failing their security check, managed to get through (pass the sec check), and then their system was down.

I have now failed their sec check three times. So, now I cannot change my debit order details, and my fibre subscription is already overdue. The only thing I can think of is that the number of contracts they have listed on their verification system differs from my actual number of contracts.

I clearly have one choice left. Cancel all three contracts, and move to another Service Provider.

I give CellC 48 hours to resolve the above issues, after which I will send a notice of cancellation, if not.