SK
Steele K
1 reviews | Active since Mar 2015
16 Mar 2015, 09:17
Cell C dont value thier customers
The problem commenced in September/October 2014, when my 2 data numbers *** and *** where taken over by a third party.<br> The data service did not work and was reported to Cell C who sent out technicians on 2 separate occasions to measure the lack of signal and very slow data transfer rate.<br> The third party refused to pay for data that he could not use, I tried on several occasions, to resolve this matter but in in end was bul**** by Cell C into paying and settling in full for the entire duration of the contracts and still not receiving any data or recompense in any way. <br> To date I still don't have any resolution.
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Replies (1)Cell C's replyOfficial
16 Mar 2015, 09:55Hello SMK_123,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Mar 2015, 09:55
Official
Hello SMK_123,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
