BG
Barbara G

1 reviews | Active since Dec 2020

13 Oct 2021, 15:41

Cell C - DON'T USE THEM !!!! THEY WILL MESS UP YOUR CREDIT SCORE!

To those who are considering Cell C - DON'T!!!! THEY WILL MESS UP YOUR CREDIT SCORE!

It has been yet another month without anyone taking responsibility for the MESS that Cell C has in their finances. No debit order will go off accordingly or for the correct amount. Their debit order system is a mess. When called out they are sitting quietly to avoid responsibility. WHOEVER IS IN CHARGE OF DEBIT ORDERS SHOULD BE FIRED!!!!!!!!

CELL C will ruin your credit score !!!!!! - USLESS & **********! Following the incapability of running debit orders, my credit record has been ********ly injured. Since I have signed the contract beginning of the year, Cell C didn't manage to execute any of the transactions accurately! Wrong dates, wrong amounts, or debit orders that didn't go off, following by deducting funds without my consent!

I have been disappointed by every single person that was promising me to fix the issue - no one takes responsibility: Yvonne ( team leader ), Zwine Zondi, Thabelo Dakome, and many others. I am still waiting for the "manager" Lungile Ngodese to call me as promised days back with the feedback.

You cannot rely on their notes on the system - every one of them puts there what is conveniently avoidant and to cover themselves from responsibility.

DO NOT UTILISE CELL C AS YOUR SERVICE PROVIDER - IT WILL COST YOU DEARLY!!!! not only financially but they will destroy your credit record!!!!

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Replies (1)
Cell C
Cell C's reply13 Oct 2021, 16:01
Official
Hi Barbara  

Please accept our sincerest apologies as we follow up on this matter. 

^NT