1 reviews | Active since Aug 2023
CELL C - DON’T SIGN A CONTRACT
I have been trying to cancel my contract for months. I still keep getting billed. You cannot get through to anyone, and if you are lucky enough to they cut you off. Totally unprofessional and rude, not to mention dishonest. I have even gone into a branch, they called cancellations on my behalf, and tge cancellation’s department, who then advised I had to give a months notice, 3 month after I had already cancelled. Now I’m being billed R70 for in unpaid debit order that should not have been taken off, as well as an escalation rate in the existing contract, as well as another bill. The debit order being taken off is not the agreed amount. I would imagine that borders on *****. If my problem is not resolved I am going to the NCC (National Consumer Commission), who are completely competent, and will ing to assist customers that are being ****** blind.
Our team has been attempting to contact you to no avail, please provide an alternative number and a convenient time to contact you.
Regards
Cell C | NH
Our team has been attempting to contact you to no avail, please provide an alternative number and a convenient time to contact you.
Regards
Cell C | NH
