aM
abdul M

1 reviews | Active since Dec 2015

15 Dec 2015, 16:01

cell c dont honour their contracts

i recently upgraded my contract and after 3 months my fone stopd charging, 3 weeks after sending it for repairs and no communincation from cell c, i found out that the fone is beyond repair and according to cell c no longer in production which is a complete lie becuase vodacom is still offering the exact same fone <br> <br> cell c are not willing to recplace the fone with simillar samsung, they now want me to cancell my contract because THEY cannot honour it !!!

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Replies (1)
Cell C
Cell C's reply17 Dec 2015, 06:56
Official
Hello amohammed01,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN