JM
J M

1 reviews | Active since Nov 2015

10 Dec 2016, 10:42

CELL C don't REALLY respond

<p>I've logged a number of complaints about CELL C ....</p> <p> </p> <p>and EVERY TIME, the ONLY thing that CELL C do ... is say:</p> <p> </p> <p>"sorry, we'll have somebody call you to sort it out".</p> <p> </p> <p>But the truth is, NONE of my complaints have been resolved.</p> <p> </p> <p>Saying you're 'sorry' does not resolve the problem. ... nor does it help me.</p> <p>Having somebody call me also does not resolve the problem.</p> <p> </p> <p>CELL C has never DONE anything.</p> <p> </p> <p>So this becomes a farce !</p>

0
Replies (3)
Cell C
Cell C's reply10 Dec 2016, 11:25
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Dec 2016, 11:26
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply12 Dec 2016, 12:35
Official

Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,