JM
J M

1 reviews | Active since Nov 2015

03 Jan 2017, 15:36

CELL C don't REALLY respond

<p>I've logged a number of complaints about CELL C ....</p> <p> </p> <p>and EVERY TIME, the ONLY thing that CELL C do ... is say:</p> <p> </p> <p>"sorry, we'll have somebody call you to sort it out".</p> <p> </p> <p>But the truth is, NONE of my complaints have been resolved.</p> <p> </p> <p>Saying you're 'sorry' does not resolve the problem. ... nor does it help me.</p> <p>Having somebody call me also does not resolve the problem.</p> <p> </p> <p>CELL C has never DONE anything.</p> <p> </p> <p>So this becomes a farce !</p>

0
Replies (2)
Cell C
Cell C's reply03 Jan 2017, 15:51
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

We have requested one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

Cell C
Cell C's reply04 Jan 2017, 07:41
Official

Theodora has tried contacting you with no success. Please refer to the email sent to you.

Regards

Cell C | DA