CELL C DON'T KNOW WHAT THEY ARE DOING!!!

Good Day,<br> <br> I am writing this report out of Frustration!!!<br> I Called Cell C for a Proper Settlement on one of my 3 Contracts (***)<br> I was Quoted via Email an amount of R1170,Which I paid by Cash Deposit into their Account....<br> <br> To My Surprise,The following Month Cell C debited my account again for R1168!!!<br> I have called their Call Centres so many times to have my Money Refunded,20 days later to know avail!!!<br> All i get is the case is being escalated....<br> On the 10/07/2015 i got a call to say that R906 will be credited to my account,STILL NOTHING!!!<br> I still don't understand why R906 instead of R1168....As I Paid The Settlement Amount That I was Quoted????<br> <br> Well Being such a loyal client to Cell C over the Years....I wonder now if it is Time to Move to a Much Better Network...<br> <br> All i can say is ,Cell C has no Customer Service!!!<br> <br> Can Some one Please Get My Full Refund Back To Me???<br> <br> Tired of Being Treated in this Manner!!!