HN
Happiness N

1 reviews | Active since Jul 2013

11 Jan 2026, 20:17

CELL C DOESN'T WANT TO CANCEL CONTRACTS.

I had a contract with Cell C which expired on the 17 of October 2025, first week of August I sent them a notice to cancel my contract, they responded by saying I need to send a notice on the 17th of September 2025 which I did. They cancel my contract and they debited the last debit on the 31st of November 2025. To my suprise when I check my credit score boom there is a miss payment from Cell C. I never missed any payment from Cell C. Cell does not want to cancel contracts.

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Replies (1)
Cell C
Cell C's reply14 Jan 2026, 11:25
Official
Hi Happiness G,

Johnny from our support team has confirmed that they have reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.

Cell C | DA