Cell c doesn't care about the elderly

I am terribly disappointed with the cell c and their accounts dept. They could not allocate payments made correctly then disconnected my contract without prior 24hr notice after emailing pop's several times and calling the call center numerous times to no success in avoiding my phone being disconnected affecting my business and losing revenue. I tried avoiding this but no follow throughs which left me having to run around from store to store and the banks to do what cell c should have done. I put myself at risk being a high risk elderly woman due to covid19. Very disappointed still disconnected since 1st Aug 2020. I will not recommend cell c to anyone after this horrible experience.