SM
Steven M
1 reviews | Active since Aug 2023
07 Dec 2021, 23:11
Cell C Doesn’t Care About Service and Customer Satisfaction
Hi 👋🏿 Cell C you are bull**** of a network provide especially fibre. I have a query that has been going for over 5 years and no assistance I am getting from your team. It affects my credit record. I settled my fibre account in 5 years ago but your accounts and legal department is failing to provide me with a settlement letter to use to clear my name on credit bureaus. This is unacceptable I need the settlement letter ASAP or I am taking legal action against you. Contact me ***.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
08 Dec 2021, 07:28Good day Steven
Thank you for letting us know about this.
Your feedback helps us.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Thank you for letting us know about this.
Your feedback helps us.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Cell C's reply08 Dec 2021, 07:28
Official
Good day Steven
Thank you for letting us know about this.
Your feedback helps us.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
Thank you for letting us know about this.
Your feedback helps us.
We acknowledge your feedback and apologise for the negative experience.
We will endeavour to direct it appropriately.
^YM
SM
Steven M's updateReviewer Update
08 Dec 2021, 12:03Thank you Hello Petrer. I got a response from Cell and my paid up letter was issued immediately. Thank you for their swift response.
SM
Steven M's update08 Dec 2021, 12:03
Reviewer Update
Thank you Hello Petrer. I got a response from Cell and my paid up letter was issued immediately. Thank you for their swift response.