AC
Anthony C

1 reviews | Active since Nov 2014

31 May 2019, 17:43

Cell C doesn't care!

I cancelled my Cell C fibre connection at the end of March 2019 as a result of being overcharged and not receiving a credit after repeated requests via email. Credit due has still not been received. The connection has still not being cancelled! We cannot secure another connection without proof of cancellation from Cell C. Cell C Fibre Support simply doesn't respond to emails and is with holding proof of cancellation! This means that we will be without a connection tomorrow! We are more than annoyed and disappointed!!!

Mr T ***ell

0
Replies (1)
Cell C
Cell C's reply01 Jun 2019, 07:21
Official
Good morning Anthony 

We will follow up on this matter with Fibre support and assist.

Do expect communication and be assured that this matter will be sorted.

Regards 
Cell C | PN

Best regards,