TS
Thabani S

1 reviews | Active since Dec 2013

26 Sept 2016, 06:59

Cell c doesn't care for it customers part 2

<div class="post-time" style="border-style: none; border-width: initial; outline: transparent none; margin-bottom: 15px; color: #b8b8b8; font-size: 10px; font-style: italic;">e ago</div> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif;">Dear Cell C, on February this year you promised me I will be helped by your company to resolve my issue with you guys nd you will clear me from debt review, well up till now u guys have still not helped me nd I'm still under debt review because of you guys blunder nd mistake nd now I'm paying for it.. So u like to state u keep yo promises, Bt in my case, I'm still having problems with you nd again, making me say, Cell C doesn't care about it customers..</p>

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Replies (3)
Cell C
Cell C's reply26 Sept 2016, 07:43
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Cell C
Cell C's reply26 Sept 2016, 14:47
Official

Palesa confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply27 Sept 2016, 14:57
Official

Palesa confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN