Cell C Does Upgrade and dont deliver!
<p>Been waiting for about 3 weeks for phone that was supposed to be a gift for our daughter for passing her school grade. When phoning in today we were advised they do not have stock and don’t know when they will be getting, why take our order then, should you have not advised us earlier. The employee that took the upgrade order responded that it is not her duty to let us know of the stock situation. There are also no manager available to speak to, all apparently in meeting, WOW Cell C , must say very disappointed.</p> <p> </p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter.
Regards
Cell C | PN
Theodorah has been in contact with you to assist with this matter.
Regards
Cell C | PN
Dear Ms De Vries
Thank you for contacting Cell C.
Kindly be advised that your upgrade has been cancelled for the number ( ********** 822) as per your request.
Regards
Theodorah
Dear Ms De Vries
Thank you for contacting Cell C.
Kindly be advised that your upgrade has been cancelled for the number ( ********** 822) as per your request.
Regards
Theodorah