nK
nella K
1 reviews | Active since Apr 2013
08 Jan 2019, 15:55
Cell C does not want my business
I app**** for Cell C fibre on the 17th December and have received the run around since, to the point that I had to contact metro fibre directly and was told that they do not even have any of the details I submitted to cell c on file.
It is the 08 January and still no connection, Is there anything cell c can do to remedy the situation fro s very unhappy customer (to be). I will not recommend this experience to anyone
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Cell C's replyOfficial
08 Jan 2019, 15:59Good afternoon Nella
We do want your business and we'll ensure that you are assisted. Apologies for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We do want your business and we'll ensure that you are assisted. Apologies for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Cell C's reply08 Jan 2019, 15:59
Official
Good afternoon Nella
We do want your business and we'll ensure that you are assisted. Apologies for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We do want your business and we'll ensure that you are assisted. Apologies for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN