1 reviews | Active since Feb 2015
Cell C does not respond to customer complaints.
I reported to Cell C on Hello Peter that I have been waiting almost 3 months to be supp**** with a phone. I received a number of calls from Cell C representatives, each one less knowledgeable about my complaint than the last. I app**** for an Iphone 6S+128MB in early January and was promised it within a week. Each time I am contacted, Cell C reps try and offer me alternative phones instead of addressing my need or categorically telling me they **** and won't be able to supply me with the phone. Danielle, who was asked to get back to me, called me once at 7.30am on Thursday, while I was sleeping and my phone was off. That seems sufficient for Cell C to claim they have tried with all their resources to contact me. SHAME ON YOU CELL C. If you can't deliver to customers, at least be honest about it. Your service SUCKS.
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have escalated this matter for further assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
