Cell C Does Not Resolve Issues But Play on Lay Person’s Mind

After my complaint on HellopeterCell C did call under the disguise that they are solving the issue but I told Lungile I’m not happy with her explanation nor resolution and she promised the social media team will call on the inconsistency of use as I had sent them pictures of the deductions they made but I never got even an email to follow up and explain the document which I communicated I don’t understand, I bet they also can’t explain it. She alleged she could only teach 50MB of my data and reimbursed it but sent a document that explained the use of data on my modem that I can’t even read or make out. She further alleged I used my modem from the 1st of February which was not true, a consultant that I called before I posted this complaint confirmed that she can see from her system I started using the data after 9pm for a brief period and it disappeared the next day, even she said she logged a case on this and never got back to me.

Guess who is going to have to continue paying for data they don’t use?!

Cell C is a ****!!