1 reviews | Active since Nov 2016

21 Feb 2017, 01:45

CELL C DOES NOT KNOW HOW TO RESOLVE A QUARY

<p>I posted a quary on hello Peter regarding my wrong statements, and everytime they give me a credit, but the problem does not get resolved. I contacted Cell C and told them I am not making any payments untill my problem is solved. I received an sms from cell c stating that they are investigating, and I will receive an sms when the problem is resolved, instead I received an sms stating that my account is overdue and if dont make payment my service will be terminated, and they are charging me an exstra R70.00 for a returned debit, but I explained this to them, and the matter is still not resolved, but cell c does not care abount their problems that they have caused, they just whant money. Again I state I will not make any payment, untill my quary is resolved.</p>

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Replies (1)
Cell C
Cell C's reply21 Feb 2017, 07:20
Official

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication and be assured this will be sorted.

We apologize for the inconvenience caused.

Regards
Cell C | PN