FC
FIONA C
1 reviews | Active since Dec 2012
12 Aug 2015, 13:08
Cell C does not keep their promise
A telemarketer phoned to offer me an internet ****le for R99-00 per month from cell C with the understanding that if I was not happy I could return it within a two week time frame. I am not happy and told them to collect it but this did not happen. Now a different person phones me each time from cell c and I have to start my story from scratch. Can't one manager deal with the problem until it is resolved. This has been going on since mid june.
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Replies (1)Cell C's replyOfficial
12 Aug 2015, 14:11Hello FIFIDAWN,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Aug 2015, 14:11
Official
Hello FIFIDAWN,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
