FC
FIONA C

1 reviews | Active since Dec 2012

12 Aug 2015, 13:08

Cell C does not keep their promise

A telemarketer phoned to offer me an internet ****le for R99-00 per month from cell C with the understanding that if I was not happy I could return it within a two week time frame. I am not happy and told them to collect it but this did not happen. Now a different person phones me each time from cell c and I have to start my story from scratch. Can't one manager deal with the problem until it is resolved. This has been going on since mid june.

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Replies (1)
Cell C
Cell C's reply12 Aug 2015, 14:11
Official
Hello FIFIDAWN,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,