Cell C does not have any idea what they are doing and they just take your money

Customer Service from cell C has to be the worst ever. My credit card was ****** and I forgot my debit ran off the credit card. When I realized I contacted Cell C to change debit order details and they told me because I did not have the ****** card I had to go to a branch to verify myself. I did this and they changed the debit order details and reactivated my account. The next day my service was terminated. I was told it takes 48 hours to run the debit order and therefore I was cut off for non payment and would have to wait to be reconnected. I posted on Hellopeter and Cell c contacted me to say that they would bypass the system and activate the service until the debit was run. They have cut my service again, but they have run two debits on my account one on the 30th at 09h14 for R603.24 which is 2 months service and again on the 31st for R904.86 a total of 5 months debits and when I call they tell me I am 30 days in arrears but they are running the debits and they keep cutting off my service but still charge me for the full service. When you try and call they do not know what they are doing or talking about as I was told that the card I used to verify my login was the ****** card which it is not it is the new card. I give up and will never deal with Cell C again