AC
ABIGAIL C
1 reviews | Active since Jan 2013
07 Nov 2018, 09:27
CELL C DOES NOT DELIVER WHAT THEY SAY THEY WILL DELIVER
I RECEIVED AN EMAIL THAT I CAN UPGRADE I CHOSE THE PHONE HUAWEI Y 7 WHICH IN THE ADVERT COMES WITH A 16G MEMORY CARD. I RECEIVED THE PHONED BUT NO MEMORY CARD. I CALLED CELL C ********** 007. I WAS DIRECTED TO SO MANY CONSULTANTS NO ONE COULD ASSIST ME AND EVERYTIME I HAD TO EXPLAIN THAT I DID NOT RECEIVE THE MEMORY CARD(SD CARD). YES WE DO HAVE A CELL C IN MAFIKENG SO WHY CAN I NOT PICK UP A MEMORY CARD FROM ONE OF THE STORES WHY ARE THEY MAKING THINGS SO DIFFICULT.
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Replies (4)
Cell C's replyOfficial
07 Nov 2018, 11:18Good morning Abigail
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Cell C's reply07 Nov 2018, 11:18
Official
Good morning Abigail
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Cell C's replyOfficial
07 Nov 2018, 15:31As per communication with Mpho, kindly forward the pamphlet and he will follow up with our Retentions team.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply07 Nov 2018, 15:31
Official
As per communication with Mpho, kindly forward the pamphlet and he will follow up with our Retentions team.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's replyOfficial
09 Nov 2018, 16:03 Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply09 Nov 2018, 16:03
Official
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
AC
ABIGAIL C's updateReviewer Update
09 Nov 2018, 16:05yes he did with wrong info
AC
ABIGAIL C's update09 Nov 2018, 16:05
Reviewer Update
yes he did with wrong info