1 reviews | Active since Jan 2017

09 Jan 2017, 11:36

Cell C does not deliver on contracts

<p>Signed up for an upgrade in Nov'16 for 700 anytime minutes, 700 sms & 1G,250mb, for less the R400pm for 24 months, confirmed many times with the consultant, he assured me this was correct, so I signed up, spoke to Vusi at the merchants dept on 14/12/2016, to find out why I am not receiving all the data & free minutes that I signed up for, still waiting for Vusi, no feedback yet</p> <p> </p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply09 Jan 2017, 11:47
Official

We will ensure that this matter is sorted. Apologies for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply10 Jan 2017, 08:14
Official

Moses has contacted you and is assisting with this matter. Feedback will be provided as soon as possible.

Regards

Cell C | DA

Best regards,

Cell C
Cell C's reply10 Jan 2017, 14:52
Official

Moses confirmed that he has contacted you and provided the neccesary feedback.

Regards

Cell C | DA

Best regards,