CELL C DOES NOT CARE

CELL C COULD NOT PROVIDE ME WITH THE SERVICE AS PER THE AGREEMENT. I FOLLOWED THE CANCELLATION PROCEDURE AS PRESCRIBED TO ME BY CELL C CANCELLATION LETTER CALL REFERENCE *** I RECEIVED 1 RESPONCE FROM NADIA MOHAMED REGARDING THE CANCELLATION AND SHE WAS ASKING FOR MY ID NUMBER WHICH I PROVIDED THERE WAS NO OTHER COMMUNICATION WHATSOEVER FROM CELL C I AM STILL RECEIVING STATEMENTS, CELLC IS STILL TRYING TO TAKE MONEY FROM MY ACCOUNT ALTHOUGH I TRIED TO STOP THE DEBIT ORDER AT MY BANK AND I HAVE TO GO TO MY BRANCH TO REVERSE IT THE FIBRE WAS OFF SINCE NOVEMBER BUT CELL C IS NOW THREATENING TO DISCONNECT. THEY KNOW IT IS OFF BECAUSE NOBODY COULD FIX THE PROBLEM AND I HAD TO GET ALTERNATIVE DEVICES IN PLACE IN ORDER TO HAVE INTERNET I HAVE ASKED NOUMEROUS TIMES FOR THEM TO COMMUNICATE WITH ME REGARDING THIS ISSUE BUT I WAS IGNORED. HOW DO YOU RESOLVE AN ISSUE THIS WAY ? YOU IGNORE THE FACT THAT THE AGREEMENT HAS BEEN CANCELLED THE CLIENT HAS HAD NO SERVICE SINCE NOVEMBER BUT YOU KEEP ON BILLING THE CLIENT AND ALSO SEND NEGATIVE INFORMATION TO ITC IT IS SIMPLE: YOU DON'T CARE