1 reviews | Active since Mar 2015
CELL C DOES NOT CARE ABOUT THERE CLIENTS
I logged a call with cell c customer care on the 18th February 2015. I was provided with a ref no and told that i will have feedback regarding my query within 48 hours.Days passed and still no feedback. A week later I contacted Cell C customer care again provided my ref no and was told that they will look into the query and get back to me the same day.No one got back to me I once again contacted Cell c today and was told they will look into the query when asked to speak to a team leader or manager I was told they in a meeting which seems to be the excuse everytime. I insisted on speaking to a team leader and was holding on then they cut my call. No one has contacted me back and it feels that they are just not interested in providing there clients with any kind of service.<br> It has taken them 3 weeks to get me information on my account which should have taken 48hours. I suppose they just not interested in resolving my query.I hope someone will get back to me in this year.<br> Very dissapointed and extremely irrated \not important client". <br> <br> """
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
