TD
Themba D

1 reviews | Active since Sept 2015

22 Sept 2021, 10:36

Cell C does not care

I have been trying to clear my name because someone committed ***** using my details and cell c listed me on all credit bureaus. They did their investigation and concluded that it was not me and that I should be cleared but never bothered to inform the credit bureaus to update this. I need them to do what they are obliged to do under law.

0
Replies (2)
Cell C
Cell C's reply22 Sept 2021, 11:32
Official
Good day Themba 

Thank you for letting us know about this. 

We are looking into this issue and hope to resolve it promptly and accurately.

Do expect further communication. 

^YM
TD
Themba D's update04 Oct 2021, 17:18
Reviewer Update
Good Day I was told to wait for 7 days and that I will be updated on the resolving of my issue. I am still waiting and the 7 days has passed. This is embarrassing that a big cooperate like this would be so ***********. The ref number I was given is ***.