Cell C does not cancel expired contract even when you owe them nothing,

during May, June, July and August I phoned Cell C to tell them to terminate my account when it expires on the 31 August 2019. I called in September just to confirm if my several requests to terminate were actioned. the consultant told me the account is still active and that he cant help me because i need to call their legal department.

why should i call their legal department to terminate a contract that has expired? throughout they told me that the account will terminate by end of August but now i am told i must call their legal department? the crazy thing is that they even sent me a statement and i don't owe them anything.

these trick of tying me to a contract that has ended is so lame.

People need to be aware of this ********* behaviour, Cell C must die then if they treat customers like this.

people must not contract with Cell C if this is the head ache they will get a the end of the contract.

Just simply terminate the contract as per my numerous phone calls telling you to terminate, what's so difficult about this