NT
Nico T

1 reviews | Active since Apr 2012

06 Jun 2025, 12:59

Cell C does not allow you to cancel subscriptions.

Cell c is ****ming customers with their GETMORE partnership. They deduct the money for their partner from your account. When you want to cancel, there is nothing they can do. Their partner will keep you on hold and then drop your call. This is why I will never recommend Cell C to anyone I know. This is daylight *******.

0
Replies (1)
Cell C
Cell C's reply06 Jun 2025, 13:05
Official
Dear Nico Tlabyane

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced with the GetMore subscription.
Please be assured that we will escalate this matter to GetMore on your behalf to ensure it is resolved as quickly as possible. You can expect a call from our team shortly to assist you further.
We appreciate your patience and the opportunity to address your concerns.

Regards
Cell C | NT