SL
SP L

1 reviews | Active since Sept 2021

10 Jan 2022, 11:28

Cell C does not allocate payments

I have made payments from September 2021 and are up to date. But from September until now i must have called Cell C 33 times, because they dont allocate my payments and each time they swith off my service. I have sent all proof of payments and even spkke to a manager ed Colin, he is aware of this problem, but it does not het sorted out. I have sent him some emails, but does not reply lately. Even today my service is off, and i am paid up to date. I dont feel like making anymore payments as i see this as contract breach because of poor service from their side. I wont recomend Cell C ever !!!

0
Replies (4)
Cell C
Cell C's reply10 Jan 2022, 12:15
Official
Good day SP

Apologies for the unpleasant service experienced.

Please email all respondence to us at *** and we will assist you.

^SM

Best regards,

SL
SP L's update10 Jan 2022, 14:21
Reviewer Update
I have send an email just now from ***, waiting for feedback and reconnecting my service. 
Cell C
Cell C's reply10 Jan 2022, 15:07
Official
Noted.

We will check our emails.

^SM

Best regards,

SL
SP L's update11 Jan 2022, 14:21
Reviewer Update
No response from Cell c yet. Service is still off