SL
SP L
1 reviews | Active since Sept 2021
10 Jan 2022, 11:28
Cell C does not allocate payments
I have made payments from September 2021 and are up to date. But from September until now i must have called Cell C 33 times, because they dont allocate my payments and each time they swith off my service. I have sent all proof of payments and even spkke to a manager ed Colin, he is aware of this problem, but it does not het sorted out. I have sent him some emails, but does not reply lately. Even today my service is off, and i am paid up to date. I dont feel like making anymore payments as i see this as contract breach because of poor service from their side. I wont recomend Cell C ever !!!
Helpful (0)
Replies (4)0
Replies (4)Cell C's replyOfficial
10 Jan 2022, 12:15Good day SP
Apologies for the unpleasant service experienced.
Please email all respondence to us at *** and we will assist you.
^SM
Apologies for the unpleasant service experienced.
Please email all respondence to us at *** and we will assist you.
^SM
Best regards,
Cell C's reply10 Jan 2022, 12:15
Official
Good day SP
Apologies for the unpleasant service experienced.
Please email all respondence to us at *** and we will assist you.
^SM
Apologies for the unpleasant service experienced.
Please email all respondence to us at *** and we will assist you.
^SM
Best regards,
SL
SP L's updateReviewer Update
10 Jan 2022, 14:21I have send an email just now from ***, waiting for feedback and reconnecting my service.
SL
SP L's update10 Jan 2022, 14:21
Reviewer Update
I have send an email just now from ***, waiting for feedback and reconnecting my service.
Cell C's replyOfficial
10 Jan 2022, 15:07Noted.
We will check our emails.
^SM
We will check our emails.
^SM
Best regards,
Cell C's reply10 Jan 2022, 15:07
Official
Noted.
We will check our emails.
^SM
We will check our emails.
^SM
Best regards,
SL
SP L's updateReviewer Update
11 Jan 2022, 14:21No response from Cell c yet. Service is still off
SL
SP L's update11 Jan 2022, 14:21
Reviewer Update
No response from Cell c yet. Service is still off
