Cell C does it again

After 17 years of being a customer with Cell C, they do it again. I don't know how many times I need to inform Cell C that I get paid on the 20th and not before. and in this inconvenience I must be inconvenienced even further by them asking me to pay my account. I spoke to Balebogile who hung up on me when she was supposed to be transferring me to a team leader, then I called again spoke to Nancy who I asked that she must transfer me to a Team Leader, she transferred me to Tebogo who said she is a team leader, after 11 minutes on a call this time I refuse to be inconvenienced by Cell C, a whole leadership just decided to hung the phone with no reason and warning, no call back has been made by her to prove this was deliberate, I question the leadership you have and appoint, I want you to debit my account today and I want no excuses as you will want no excuses when you don't get your payment.