BS
Boitumelo S

1 reviews | Active since Jan 2013

07 Mar 2022, 12:29

Cell C does it AGAIN AND AGAIN with their bad service

Their robbing me of my money and their contact centre is not even available, im being told to contact my service provider of which its them, so how i am able to do that, if I cannot get through to them???? Im so annoyed now with this company

0
Replies (3)
Cell C
Cell C's reply07 Mar 2022, 14:15
Official
Hi  Boitumelo  

Thank you for contacting Cell C. 

Please elaborate, so that we can assist you in relation to your query. 

Regards
^MP 
BS
Boitumelo S's update07 Mar 2022, 14:40
Reviewer Update
I have been trying to query my new contract, have been calling both 134 and 135, and when I choose option 9 to speak to a consultant, I get the message to contact my service provider. I signed up for a contract of R899 and then i get an sms that says I will pay R1139 monthly, like how is that, and why cannot I not get in touch with anyone to correct the incorrect billing. Why is your team so ***********, this thing has been going on for onver a week now, im so dissapointed in your service, why do we I always have to resort to Hello Peter in order to get your attention, POOR SERVICE!!!!
BS
Boitumelo S's update11 Mar 2022, 11:40
Reviewer Update
Still no reply after I have explained myself????