KR
Kelly R
1 reviews | Active since Apr 2013
25 Sept 2025, 16:05
Cell C does it again!!!!!
I have never dealt with a more *********** pathetic useless company. Same story every month and it is STILL NOT RESOLVED!!!!!! Im so tired of being promised it's sorted but it's NOT!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
25 Sept 2025, 16:28Dear Kelly,
Thank you for reaching out to us
We sincerely apologise for the ongoing frustration and inconvenience you've experienced — this is certainly not the level of service we strive to provide. We understand how upsetting it must be to face the same issue repeatedly, and we truly value your feedback.
Kindly allow us the opportunity to make this right. A member of our support team will be reaching out to you shortly to assist further.
Regards,
Cell C | ZM
Thank you for reaching out to us
We sincerely apologise for the ongoing frustration and inconvenience you've experienced — this is certainly not the level of service we strive to provide. We understand how upsetting it must be to face the same issue repeatedly, and we truly value your feedback.
Kindly allow us the opportunity to make this right. A member of our support team will be reaching out to you shortly to assist further.
Regards,
Cell C | ZM
Cell C's reply25 Sept 2025, 16:28
Official
Dear Kelly,
Thank you for reaching out to us
We sincerely apologise for the ongoing frustration and inconvenience you've experienced — this is certainly not the level of service we strive to provide. We understand how upsetting it must be to face the same issue repeatedly, and we truly value your feedback.
Kindly allow us the opportunity to make this right. A member of our support team will be reaching out to you shortly to assist further.
Regards,
Cell C | ZM
Thank you for reaching out to us
We sincerely apologise for the ongoing frustration and inconvenience you've experienced — this is certainly not the level of service we strive to provide. We understand how upsetting it must be to face the same issue repeatedly, and we truly value your feedback.
Kindly allow us the opportunity to make this right. A member of our support team will be reaching out to you shortly to assist further.
Regards,
Cell C | ZM
KR
Kelly R's updateReviewer Update
01 Oct 2025, 21:42I'm still waiting for someone to contact me, SIX DAYS LATER!!!!!!?!
KR
Kelly R's update01 Oct 2025, 21:42
Reviewer Update
I'm still waiting for someone to contact me, SIX DAYS LATER!!!!!!?!
KR
Kelly R's updateReviewer Update
02 Oct 2025, 08:37As per my details, or as I've been ASSURED on NUMEROUS occadions, the ONLY number to be used for the ACCOUNT HOLDER, is ***. I can be contacted after 2pm today.
KR
Kelly R's update02 Oct 2025, 08:37
Reviewer Update
As per my details, or as I've been ASSURED on NUMEROUS occadions, the ONLY number to be used for the ACCOUNT HOLDER, is ***. I can be contacted after 2pm today.