Cell C does it again

<p>Good day!</p> <p> </p> <p>Yet, another issue with Cell C which has BEEN an ongoing issue with you guys.</p> <p>So, last night I call to make an arrangement as I was instructed to do in a voicemail as I was not able to answer my phone. Calling YOUR Customer service has always been the worst experience!</p> <p> </p> <p>I called the first time and asked a simple question but the advisor who supposedly dealt with my query became rude, irritated and started shouting over me! The attitude this girl had on her with a customer?! When I told her this is not customer service she then got even more annoyed and raised her voice some more. I left that call with no answers to my question and also extremely disappointed and to be honest, quite ****ed off. I asked to be put through to a manager (remember I work in telecommuncations myself) and I am told that there is no manager available!! Which is complete bull**** because there HAS to be a manager available no matter what the time is! If there wasn't I am even more appalled!</p> <p> </p> <p>The call was then dropped on me before I could rate the agents disgusting service after the call! I then had to call back a second time where I immediately requested to speak to a manager and the agent then said the manager was on another call and offered a callback immediately.. It is now 12 hours later and I am still waiting??!!</p> <p> </p> <p>Finally I called an agent who answered my question however, she also did not keep her promise.</p> <p> </p> <p>Cell C, I think it is time you guys give up with customer service and being a network because the service is utterly appalling! You guys absolutely DO NOT value your customers and do not make customer service your number one priority.</p> <p> </p> <p>Cell C, please get a new job!</p>