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anthony C

1 reviews | Active since Oct 2015

13 Oct 2015, 17:03

CELL C DOES HAVE POWER IN THEIR HANDS

Cell C / Vincent You guys Rock!!!<br> <br> I am in the process of requiring a bond, And to my shock I was informed of being listed wrongfully /unfairly although I cancelled my Cell C contract 1 year ago.<br> <br> I contacted Vincent of Cell C and provided accurate information and correspondences regarding such cancellation procedures.<br> <br> Vincent assured me that should I believe in him and his team and communicated every day with me over the past 3 days to getting this resolved.<br> <br> On day 4, I received a written confirmation letter from cell C apologizing for the wrongful listing and confirmation to remove such error from my credit record.<br> <br> I would like to thank all the Cell C staff involved in this process but Especially Vincent '' The power is in your Hands'' and you are an excellent example of the high standard of service to your clients.<br> <br> I truly believe that if we treat the staff with respect they deserve and get our facts correct, Cell C will go the extra mile for their clients to resolve any issues.<br> <br> Cell C should the opportunity arise in the future to do business again I would certainly reconsider.<br> <br> Now I can go buy my house as Cell C '' has put the power in my hands once again ''<br> <br> Reg

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Replies (1)
Cell C
Cell C's reply14 Oct 2015, 07:20
Official
Hello TRIPPLE ***,

Thank you for bringing this kind gesture to our attention. We are delighted to hear that you have received such great service from Vincent and team.

We are proud to have them as part of the Cell C team and will forward this compliment to their direct Manager for further recognition.

Have a lovely day further.

Regards
Cell C | PN