1 reviews | Active since Feb 2010
Cell C ***** data deals...BEWARE
I purchased a Cell C Giga 200 prepaid on 28/07/2014. The entitles the user to 50 Gig standard time and 150 Gig from 12-6 in the morning. By the 08/03/2015 I was informed that the standard data was finished. I found this hard to believe as most of my downloads are done using the non standard data.<br> <br> I called the centre on 12/03/2014 and spoke to Nombuso Sithole who told said that she cannot supply me all the records to prove this as it was prepaid and she only had records for 3 months. She also stated that why I did not call Cell C last year to dispute this. Well, I called because I had a problem now. When I asked to speak to her manager, she put me on hold for more than 20 mins and then I was cut off.<br> <br> I then went to the cell C branch in Liberty mall on 17/03/2015 whereby they placed a call for me on *** and said they will send me the records but nothing was done. I then had another called placed on 25/03/2015 on *** and as once again promised to have the records sent and to this date...nothing.<br> <br> If you are claiming that customers have used this data, then you need to prove it. If you cannot prove it, then you must refund. Its that simple. Get a life Cell C.
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Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
