Cell C do NOT replace new phones within 7 Days of purchase, Cell C repair centers are sending phones back in BAD condition

<p>After my first review.... Theodora from cell C said that they cannot just replace my phone even though it is withing the 7 day out of box warranty as they said they will replace it under warranty. (This is breach of contract)</p> <p> </p> <p>I calmed down because Theodora explained to me that they will give me a phone my wife can use in the meantime. Cell C's personnel Geneve and the manager Arnold inspected the phone on the 28 of December and both agreed that it was in perfect condition still brand new in packaging before they sent it of to the repair centre.</p> <p> </p> <p>My wife received a message to state that this is not a out of box fault and there is nothing wrong with the phone according to the technicians. After a day I phoned the repair center to confirm wat the problem was and they said the phone was perfect (Would I go thraugh all this trouble if there was nothing wrong!!!). The phone was sent back to Kolenade Cell C </p> <p> </p> <p>Arnold signed for it on the 11th January 2017 and ONLY by the 16 th I had to phone Cell C kolenade to ask were the phone was and WHY nobody sent us a message to say it was ready. On the 18 th Geneve from Cell C kolenade phoned me back to tell me they received the phone but there was a problem.....The packaging has been damaged they have to send it back again.</p> <p> </p> <p>I state this question again?.....Why do I have to give my phone to a repair center when it is WITHIN a 7 day out of box gaurentee (in a perfectly new condition) and they can give the phone back in a ****py condition.</p> <p> </p> <p>My wife had her brand new Samsung A3 phone for 6 days and it has been at repairs and cell c for more than 20 days. Whe still have to pay for this contract and this is bul#$&t </p> <p> </p> <p>My advice to any person out there is, Do not EVER buy from cell c.</p> <p> </p> <p>I DO NOT WANT ANY PHONE FROM CELL C ANYMORE </p> <p> </p> <p>I WANT TO CANCEL MY WIFES CONTRACT WITH CELL C IMMEDIATELY WITHOUT ANY PENALTY FEE'S AND WITH A SCREEN PREOTECTOR MONEYBACK</p> <p> </p> <p> </p>