KJ
Kim J

1 reviews | Active since Jan 2010

07 Apr 2022, 19:53

Cell C do not know what they are doing.

Cell C cut me off a month early. I gave 30 days notice to Cell C that I would be moving house. Tonight, they just terminated my contract a month early. My ticket number is CF000896. When I asked them to please reactivate as I needed to work tonight, the lady at the helpdesk just said there is nothing they can do now....I just need to wait till tomorrow. I am sorry but this is unacceptable. This is Cell C's fault and surely someone can put my account back on after hours.

0
Replies (1)
Cell C
Cell C's reply07 Apr 2022, 21:07
Official
Hi Kim

Thank you for reaching out.

We apologize for the manner your situation was handled, we will follow up with the Fiber team.

^NH